Shop Our New Arrivals!

Store Policies

SHIPPING

  • Facebook Live Sales/Wall drops/App Purchases: Shipping is a $5 flat rate!
  • If you make any other purchases within 24 hours, you will not pay shipping on those orders!
  • Free shipping on orders over $150. 
  • Orders will be processed and shipped within 1-2 business days.
  • During a sale, please allow an extra 3 business days for orders to ship.
  • Local Pick Ups can pick up their orders in the bin at our warehouse on the next business day after your order is place. Pick ups are available Monday - Friday from 8:30AM-4PM. If you place an order on a Friday, you order will be ready for pick up on Monday as we do not process orders on the weekends. Please email support@macomaboutique.com for our address.

SEZZLE

We now offer Sezzle! SHOP NOW + PAY LATER! No interest and No fees!

If you are checking out from a Wall Drop or Live Sale:

  • Check out like you always do at account.macomaboutique.com and select the “Sezzle” payment option

If you use our Macoma Boutique Mobile App:

  • First thing you will want to do is log out of the mobile app, and log back into the mobile app using “Facebook”
  • Then, add your items to your cart on the app like you always do
  • Finally, in order to use Sezzle, you will need to checkout at account.macomaboutique.com
  • Click the “Sezzle” payment option, create an account with Sezzle, enter your phone number so Sezzle can send you your order confirmation and that is it!

RETURNS

We want you to be 100% happy with your purchase. If for some reason you are not completely satisfied with your purchase, please check our return policy below! Your return must be requested within 30 days of receiving your order by emailing us at support@macomaboutique.com. Items are only eligible for credit if they are post marked within 7 days of receiving approval to return.

  • Macoma Boutique does not offer exchanges or refunds.
  • Items purchased on a Live Sale, Wall Drop or on the App are eligible for a store credit only.
  • All merchandise must be returned unworn, unwashed, and with the original tags attached. Items returned to us with makeup, deodorant, pet hair, perfume, smoke, or any other similar stains will be refused and returned to you. You will be responsible for return shipping costs.
  • ALL SALE ITEMS ARE FINAL SALE (examples: Black Friday sale, April fools sale, Father's Day, Last Chance Sale, “.99” Sale, Labor Day Sale, ect.)
  • All 'Secondary Offers' are FINAL SALE
  • All leggings, undergarments, including Bralettes, body suits, and Earrings are final sale.
  • All mystery and discounted items are final sale.
  • All mystery boxes are final sale.
  • All items ending in ".99" are final sale.
  • All items purchased using a coupon code are final sale (i.e. Dress40, HoneyMe50 ect.)
  • All door busters and deals of the day are final sale.
  • Once your item is received, please allow 5-7 days for us to credit the order amount to your account. You will receive an email once your credit has been processed.

ADDITIONAL INFORMATION:

  • We are not responsible for lost or stolen packages. Please email us immediately after placing an order if you would like to pay an additional fee to add on insurance.
  • If your package is lost or stolen please contact us so we can assist you with filing claim or helping to locate your package.
  • If you receive damaged or defective merchandise, please email us with you name, order number, and item so we can correct the issue for you.

We reserve the right to change these policies at any time.