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Store Policies

SHIPPING

  • Facebook Live Sales/Wall drops/App Purchases: Shipping is a $5 flat rate!
  • If you make any other purchases within 24 hours, you will not pay shipping on those orders!
  • Free shipping on orders over $100. 
  • Orders will be processed and shipped within 1-2 business days.
  • We are not responsible for lost or stolen packages.
  • If your package is lost or stolen please contact us so we can assist you with filing claim or helping to locate your package.

RETURNS

We want you to be 100% happy with your purchase. If for some reason you are not completely satisfied with your purchase, please check our return policy below! Your return must be requested within 30 days of receiving your order by emailing us at support@macomaboutique.com. Items are only eligible for credit if they are post marked within 7 days of receiving approval to return.

  • Macoma Boutique does not offer exchanges.
  • Items purchased on a Live Sale, Wall Drop or on the App are eligible for a store credit only.
  • All merchandise must be returned unworn, unwashed, and with the original tags attached. Items returned to us with makeup, deodorant, pet hair, perfume, smoke, or any other similar stains will be refused and returned to you. You will be responsible for return shipping costs.
  • ALL SALE ITEMS ARE FINAL SALE (examples: Black Friday sale, April fools sale)
  • All leggings and undergarments are final sale.
  • All mystery and discounted items are final sale.
  • All mystery boxes are final sale
  • All items ending in ".99" are final sale.
  • All items purchased using a coupon code are final sale.
  • All door busters and deals of the day are final sale.
  • Once your item is received, please allow 5-7 days for us to credit the order amount to your account.

DEFECTIVE

If you received defective merchandise, please contact us so we can correct the issue and provide you with a shipping label to mail the items back to us.

I reserve the right to change this policy at any time.